| Workflows | Dialogs | |
| Asynchronous | Synchronous | |
| Can be triggered by events or run on-demand | Cannot be triggered by events; always run on-demand | |
| Never require user interaction to complete | Always require user interaction to complete | |
| Can be run on multiple records | Can only be run on one record at a time | |
| Cannot build interactive queries of CRM data | CAN build interactive queries of CRM data | |
http://www.dynamicscrmtrickbag.com/2011/04/11/dynamic-queries-in-dialog-processes/ for dialogs.
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